We are aware that during this unusual time period that our services may need to be adjusted to meet client needs. In general, it has been our belief that face-to-face counseling is the most effective. In today’s world situation, however, we recognize some may prefer or need to stay in. In the light of this, we’re offering the option of telephone or encrypted telemed counseling to current and new clients. (These services are now offer through HIPPA compliant and encrypted services.) This option involves new clients filling out intake forms (links on first page of this site) and either faxing them to (817) 275-3720 or emailing them to our office at centerstaff@hotmail.com. Arrangement of payment method needs to be made with our office and we are glad to file insurance claims when appropriate. Credit cards are accepted. Our therapists are licensed in the state of Texas and we’re only offering this service to individuals in the Dallas/Fort Worth area.

Our offices are sanitized daily and staff will maintain the appropriate distance. Safety is very much our concern.

If you are an existing client, just call the office and let it be known that you prefer this method of getting therapy. 817-275-3617 Your therapist will call you to arrange a session time. If you’re a new client, Dr. Carol Doss will return your call. You can fax in your intake form(s), which will be given to your therapist.

We want to be of help to anyone we can during this time of anxiety and uncertainty.

Why I Don’t Call No-Show Clients

Posted on July 8, 2016 by Carol in Random Topics, Unsolicited Advice Column

Short answer? Because it’s the client’s right to decide when they come in and when they don’t. Of course, no-showing or multiple cancellations in less than 24 hours means I won’t be able to hold the client’s appointment time and may not give them first call on rescheduling. I might not reschedule them, at all.

But clients always get to decide when they need to come in and when they’re finished with therapy.

Sometimes it’s hard for clients to say this to their therapist’s face. I get that, but I want clients to know that they have the power. We don’t require a set number of sessions and we don’t tell clients what to do.

Your life. You should be the one calling the shots…even if you aren’t sure right away which shots to call

Comments are closed.