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Life can be challenging and, even with our best efforts, we can have difficulty sorting through our own challenges. Let us help. Sometimes, having an impartial listener can help. Whether you're anxious, depressed or trying to sort through relationship difficulties, our therapists are trained to give you our full attention and help you find the solutions that work for you.

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  • Why I Don’t Call No-Show Clients

Why I Don’t Call No-Show Clients

Posted on July 8, 2016 by Carol in Random Topics, Unsolicited Advice Column

Short answer? Because it’s the client’s right to decide when they come in and when they don’t. Of course, no-showing or multiple cancellations in less than 24 hours means I won’t be able to hold the client’s appointment time and may not give them first call on rescheduling. I might not reschedule them, at all.

But clients always get to decide when they need to come in and when they’re finished with therapy.

Sometimes it’s hard for clients to say this to their therapist’s face. I get that, but I want clients to know that they have the power. We don’t require a set number of sessions and we don’t tell clients what to do.

Your life. You should be the one calling the shots…even if you aren’t sure right away which shots to call

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